[30.05.2008]

Trade Tech Russia 2008 conference is the first common project of BENEVOX and Worldwide Business Research

Between May 27 and May 29, the yearly international TradeTech Russia 2008 forum dedicated to the Russian securities market, was held in Moscow. Within the frame of the conference, the BENEVOX Company ensured over 20 hours of interpreting.

The TradeTech Russia 2008 event was dedicated to discussions on the solutions for Russian securities market development, strategic investment, risk management, communication between Buy Side and Sell Side, development of derivatives market and new technologies on securities markets. The conference was attended by experts from leading companies, key players on the Russian securities market and representatives of investment banks.

This was the first common project of the BENEVOX Company and the British Worldwide Business Research (WBR) event management company. The companies plan to continue their collaboration in future. A preliminary agreement has been concluded providing for BENEVOX the assistance with linguistic support during the next AutoRussia 2008 conference. Its purpose is an overview of the Russian car industry and perspectives of its growth, to be held in Saint-Petersburg for the third time already.

The interpreters showed a significant talent and professionalism, handling exceptionally well a rather difficult subject. Interpreters representing the BENEVOX Company received a high appraisal from event planners. The representatives of WBR expressed their intention to further collaborate with the interpreters who had worked on TradeTech Russia and underlined the possibility of including the BENEVOX Company in the list of constant providers.

Worldwide Business Research (WBR) is a worldwide renowned company, organising international industry conferences in a series of countries. The domains WBR is dealing with include electronic commerce, logistics, retail commerce, energy, car industry, investment and finances, telecommunications, pharmaceuticals, labour resources. WBR has proven to be a reliable partner among sponsors and participants in conferences and a companion aiming at satisfying all the clients' needs. Delegates, partners and providers ascertain that every event managed by WBR stands out with high organizational level, working atmosphere, up-to-dateness and trustworthiness of information and depth of subjects debated. WBR has representatives in the UK, the USA and the United Arab Emirates.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[29.05.2008]

Benevox has been honoured to become a partner of IMISP - International Management Institute in St.Petersburg.

28.05.08 Benevox accompanied a solemn celebration ceremony in honour of TOP-10 corporative clients of the ending IMISP academic year.

The ceremony laureates were Gazprom, Gazprom Dobycha Astrakhan, Gazprom Dobycha Yamburg, KORUS Consulting, LSR, Megafon, Tranzas, Zurich-Retail.

The ceremony included rewarding of companies' representatives and a panel discussion on the "Ensuring of the companies' stability over a long period of time" subject. This discussion included the presentation delivered by IMISP guest Derek F.Abell, the founding president of ESMT business school, Berlin.

The interpreter from Benevox Irina Petrova was presented a thank-you letter for making her important contribution to a productive discussion. The letter was given by D.Pavlov, Vice Rector for development and networking, in conclusion of the ceremony.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[26.05.2008]

BENEVOX took part in The Northern Dimension Forum in St. Petersburg

The First International Northern Dimension Forum was held on May 13-14, 2008 in Park Inn Pribaltiyskay, St. Petersburg. BENEVOX translation company supported the event as a linguistic partner.

The Forum became the first significant event in Russia that was aimed at creation of a platform for discussing practical content of the Northern Dimension policy, launched by the EU in 1997. The status of the Northern Dimension has changed in 2006 with the framework document, which declared "the joint achievement of the partners..., the common project and the common responsibility". The document was approved by Russia, the EU, Norway and Iceland and gave additional incentive Northern Dimension policy.

The program of the Northern Dimension Forum was diverse and profound. The organizer of the event, North-West Development and Investment Promotion Agency, worked out the subjects of the conference's sessions efficiently. The Forum targeted decision-makers from partner countries, structures of the European Union and regional organizations, representatives of regional administrations, international financial institutions, enterprises and organizations, investment projects applicants, academia and cultural community. According to the registered data the two-day event gathered more than 180 delegates from 12 countries.

Within the framework of the Northern Dimension Forum also was held an International Conference "Northern Dimension: Transport. Logistics. Investments". The overcrowded halls once again showed that partnership in this sphere is perspective and has a special importance for North-Western Federal District.

The Northern Dimension Forum became the second joint project of BENEVOX and North-West Development and Investment Promotion Agency. BENEVOX's simultaneous interpreters have a wide experience in the area and have worked at conferences of such scale for more than 10 years. Here is the brief list of the events assisted by the interpreters: St. Petersburg International Economic Forum, International Banking Congress, International Ecological Forum Baltic Sea Day, conferences from The International Centre for Social and Economic Research (Leontief Centre), events by Saint Petersburg International Business Association for North-Western Russia (SPIBA).

Members of presidium of the Northern Dimension Forum estimated the interpreters' contribution as very high. This fact of course can be considered as the best guarantee of quality of services.

Vladimir Antchak, head of the Events Department of North-West Development and Investment Promotion Agency, commented the Forum in the following way: "Of course, the first project realization requires a high responsibility and is associated with a lot of risks. Though we hope that Forum will have its practical value. Firstly it will help to develop the cooperation between the countries-participants of Northern Dimension. And secondly it will promote the efficient performance of specific mechanisms based on principles of public-private partnerships in such a significant sphere for region as transport and logistics".

BENEVOX expresses our thanks to simultaneous interpreters Natalia Rodionova, Maya Ryasentseva, Nadezhda Okhareva and Tatyana Vasilieva. Looking forward to future cooperation.

North-West Development and Investment Promotion Agency was founded in 2002 and for the moment is one of the leading organizations of the North-West of Russia in the sphere of regional policy realization, investment promotion and creating a positive image of the region in Russia and abroad.
The Agency is the representative of Russia in the World Association of Investment Promotion Agencies (WAIPA), member of the Foreign Direct Investment Promotion Center of the Multilateral Investment Guarantee Agency (MIGA, World Bank Group), member of National Association of Investment and Development Agencies, and also a cofounder of the North-West Center of the Sponsorship Promotion.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[23.05.2008]

The first project for Red Cross has been done

The Benevox Company has made a translation of auditors' report on performing the campaign Childcare in North-Western Russia. The project was released by Norwegian Red Cross and Russian Red Cross together in March-April 2008.

The Benevox Company does not exclude the possibility of more solid collaboration with Red Cross in future.

The principles of Red Cross' work such as humanity, neutrality and voluntariness commands respect and inspires with aspiration for making a contribution to the realization of its main idea - improvement the life quality of children and youth, in North-West of Russia particularly.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[11.04.2008]

BENEVOX puts half of Europe on its map

In March of 2008 BENEVOX has launched the translation of supporting documents in the field of marine electronics of Furuno Electric Co., which includes 8 European languages. The project coordinator on Japanese side is Mr. Yoshitoshi Hatai.

The business visit of Yoshitoshi-san to Russia within the scope of the new project is scheduled for April 17-18, 2008. This will be the second meeting of the BENEVOX management and its Japanese colleague, and his second visit to Russia. The key question of the agenda will be the audit of BENEVOX as a provider of services for compliance with the international quality standards. This visit will be dedicated to the results of the analysis of company operations and the evaluation of implementation of Quality Management System in accordance with ISO 9001:2000 standard.

One of the most significant criteria for the evaluation of the translation company is the absence of complaints from its clients. Both parties assume that the personal visit would present a perfect chance to discuss the criteria of Quality Management System evaluation and help further refine the BENEVOX business processes.

The working on a large multilingual project always requires high level of responsibility, management organization and ample resources. "We collaborate with companies from variety of countries and observe the different approaches to doing business in different cultures. The Japanese philosophy has already proven the advantages of the process-based approach, this is why we implement and use the best practices coming our way from the East. Kanban, kaizen, and TQM are already becoming the philosophy of all our company employees. Furuno Electric Co is precisely that client which will teach us the best that the East has to offer", - stresses Roman Magdalenko, the Director of Commerce at BENEVOX.

The history of the collaboration of BENEVOX with Furuno Electric Co and its European representative office, Furuno Eurus, totals hundreds pages worth of translated text. The positive success of BENEVOX was brought by the translation of a series of catalogues for the Japanese manufacturer. "It is a fact that the translation of a catalogue is more complex and labor-intensive process in comparison with the translation of a plain technical text with certain context and sequence", comments Olga Giniatullina, the BENEVOX editor. - The client was satisfied with our work. And the facts are stubborn things.

About Furuno Electric Co.
Furuno Electric Co is a world-wide supplier of marine equipment and fully featured in the field of professional marine electronics. The company offers equipment for navigation, communication and fish-finding for any vessels. For some time Furuno is also developing medical technique and GPS-applied products. The company was founded in 1938 and now it has representative offices in 14 countries. For more information about Furuno Electric Co, please, visit www.furuno.co.jp.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[06.03.2008]

BENEVOX acquires a new status of Official Interpreter for Russian Automotive Industry Forum

BENEVOX and Adam Smith Conferences have signed the cooperation agreement in the run-up to the Russian Automotive Industry 11^th annual forum held by the Adam Smith Institute on March 11-13, 2008 at Ritz Carlton Hotel.

BENEVOX interpreters will provide simultaneous interpretation services for the forum.

This forum is a significant event for the automotive industry. Every year, the conference gathers over 500 representatives of Russian and foreign companies. The forum program includes round tables targeting regional investments, AUTO-CONNECT event focused on choosing strategic partners, and discussions of industry's pressing issues.

Roman Magdalenko, the Commercial Director of BENEVOX, believes that joint projects with such non-profit organizations as Adam Smith Institute (UK), the North-West Development and Investment Promotion Agency (Russia), the World Federation of Hemophilia (Canada) fully correspond to the strategy chosen by the company. The interpreting services sector has become equally important to written technical translations sector of BENEVOX. This service is generally targeting the segment of companies organizing sector events and interested in quality interpreting and high level of service.

Olga Gracheva, the Marketing and PR Director of the North-West Development and Investment Promotion Agency, notes: "In the course of the conference some participants have managed to share their opinions on interpretations quality. The delegates pointed out that the interpretation has been a top level service: competent, clear and full".

In 15 years Adam Smith Conferences has developed a number of top level economic forums each year attracting thousands of senior executives in government and business. Many events instituted by the company are now held on annual basis. The Adam Smith Institute is the conference leader in Russia and CIS. The events instituted by the company focus on the following economy sectors: power engineering, transportation, bank and financial services, real estate, pharmaceuticals, mining, telecommunications, and information technologies.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[06.02.2008]

BENEVOX became an official translator for AUTOINVEST 2008

An agreement between BENEVOX LLC and North-West Development and Investment Promotion Agency was signed on 6th February for AUTOINVEST 2008. It is Russia's largest conference on investment attraction to automotive component industry.

BENEVOX LLC, a translation company, was chosen by the North-West Agency of Development and Attraction of Investments as the official translator for AUTOINVEST 2008.

It is planned, that translators will give 12 hours of simultaneous interpretation at AUTOINVEST 2008 during the sessions and round tables. All translations will be from Russian into English and from English into Russian.

At the conference BENEVOX will also make a presentation on key objectives to be achieved.

Intepretation became one of the most popular services of BENEVOX LLC long time ago. Company's experts have accumulated large interpretation experience. Simultaneous interpretation was developed dynamically by BENEVOX in 2007. Its interpreters supported negotiations with foreign delegations, were translating at different master classes and took part in informal meetings of representatives of different companies. BENEVOX has simultaneous interpretation experience on the most different subjects under its belt.

One of the most remarkable projects, BENEVOX's experts took part in, was the Hemophilia conference, organized by the World Federation of Hemophilia. At the conference interpreters gave 13 hours of simultaneous interpretation. As Mary Salas, event manager of the World Federation of the Hemophilia, mentioned: "We appreciated the quality of services and total contribution BENEVOX LLC made to the event".

Annual International Conference on investment attraction to automotive component industry AUTOINVEST is a momentous event in automobile industry. This conference is a unique opportunity for automakers, automobile spare part manufactures, and maintenance suppliers to find new partners and conclude useful contracts. AUTOINVEST is also the most potent field for persons concerned to meet, discuss investment issues and exchange experience.

North-West Development and Investment Promotion Agency was founded in 2002 and for the moment is one of the leading organizations of the North-West of Russia in the sphere of regional policy realization, investment promotion and creating a positive image of the region in Russia and abroad.
The Agency is the representative of Russia in the World Association of Investment Promotion Agencies (WAIPA), member of the Foreign Direct Investment Promotion Center of the Multilateral Investment Guarantee Agency (MIGA, World Bank Group), member of National Association of Investment and Development Agencies, and also a cofounder of the North-West Center of the Sponsorship Promotion.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[10.01.2008]

BENEVOX Infrastructure Being Modernized

In late December, 2007, Lanck Systems company conducted initial setup, adjustment and commissioning of a communication system on the basis of Avaya IP-office equipment in St. Petersburg office of BENEVOX.

The next stage of Avaya IP-office intstallation implies the introduction of a personalized automatic service system in BENEVOX activities.

Lanck Systems, a part of Lanck group of companies, has been operating in the field of system integration all over Russia since 1994. Lanck Systems has its head office in St. Petersburg and a representative office in Moscow. The company specializes in the field of system integration, supplies of hardware and software for industrial enterprises, state-owned and non-profit organizations.

International company BENEVOX deals with technical translation and interpreting, software localization etc. In Russia, there are BENEVOX offices in St. Petersburg and in Moscow. The replacement of equipment in St. Petersburg office was dictated by the need of BENEVOX in functional enhancement of communication and improvement of service provided to the clients. Avaya IP-office, model IP406v2, replaced the outdated analogue automatic telephone station used by BENEVOX for the last 2 years. "We are experiencing the phase of active growth, and thus the necessity to enhance our telecommunication infrastructure appeared," says Roman Magdalenko, Commercial Director of BENEVOX, "Before, we used 4 analogue lines, which did not provide for the sufficiently high level of service to our customers. We preferred Avaya to the equipment by other leading manufacturers because, from our viewpoint, it provides a wide range of services to our customers and allows for scaling these services".

Avaya IP-office is a complex communication solution designed for small organizations and enterprise branches. IP-office incorporates a full-function telephone station, a message processing platform (for both voice mail and e-mail), a switching unit, a router, a firewall, Internet access facilities, VPN support, and a business application server. The solution is designed for 100 end users and 50 contact centre staff with a possibility to extension.

According to Artyom Sosnin, head of system integration department of Lanck Systems, the initial setup was carried out as IT-outsourcing in accordance with the partnership agreement with Liniya1 operator that provided Avaya equipment. The specialists of St. Petersburg branch of Lanck Systems carried out the installation of a digital automatic telephone station and hardware adjustment in one day. The integrated Avaya IP-office complex became an important element of the IT infrastructure of BENEVOX. System configuration is designed for the maximum of 50 ports. Besides traditional telephony, Avaya IP-office provides with the possibility of integration with the existing 1C: Enterprise 7.5 database. Database transfer will be performed in January, 2008. Besides, theVoiceMail PRO/Text-To-Speech functional complex is implemented for processing the messages of individual users. Avaya IP-office equipment will be launched in full volume in January, 2008. At present, the equipment is in setup phase.

According to Roman Magdalenko, addition of supplementary options (e.g. Internet access) is not planned; such questions will be solved when the need arises. The modernization of Moscow office of Benevox is not planned in the short run, either.

At the second installation stage, the introduction of a personalized automatic service system in St. Petersburg office is planned. Due to it, regular and VIP customers will be able to communicate directly with their personal managers, bypassing the autoinformer, after the system identifies their number. The system will be set up so as to determine the current call status and to salute the client personally in his/her own language.

Along with infrastructure modernization, BENEVOX starts using the new telephone number: +7 (812) 7777 5 88.

For more information concerning the installation of Avaya IP-office complex, visit: http://www.spbit.ru/news/n44578.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[24.10.2007]

BENEVOX to participate in localization project for LIEBHERR construction machinery for the Russian market

The earthmoving equipment department of Russian office of LIEBHERR Group (Liebherr Rusland) continues to cooperate with BENEVOX, the company which offers a wide range of services in the fields of localization and technical translations.

BENEVOX has an established reputation as the supplier of high quality services and a reliable companion for the period of partnership. BENEVOX has successfully performed six projects for LIEBHERR.

Collaboration of the companies started in spring this year. As Roman Magdalenko, Director of Commerce of BENEVOX, said: ‘High manufacturing technologies, know-how and perspective decisions by LIEBHERR impress us and can be a source of new creative opportunities. Within the scale of cooperation BENEVOX ran several seminars to improve skills of staff translators and editors, involved in LIEBHERR projects, as the customer has a range of specific requirements to localization. These requirements especially apply to translation of marketing materials. For instance, according to LIEBHERR corporate standards the length of Russian text should be the same or should have just a little mismatch to the German source text. Our translators and editors have to resort to creative strategy to comply with such strict requirements.

In their turn representatives of technical department of LIEBHERR Russian subsidiary note that they are completely satisfied with BENEVOX services.

At the end of September, 2007 top-managers of LIEBHERR Group participated in the press-conference that took place in Germany. BENEVOX prepared a lot of urgent translations from German into Russian for this event.

Technical translations in the field of construction machinery are one of the key competence areas of BENEVOX. Besides LIEBHERR Group BENEVOX also cooperates with such major machinery manufacturers as Dynapac and Putzmeister AG.

About LIEBHERR Group
LIEBHERR Group is one of the leading manufacturers of construction machinery in the world. The company produces a full range of construction equipment - tower, mobile and maritime cranes, crawler cranes, crawler tractors, wheel and crawler loaders, batching plants and truck mixers. LIEBHERR also offers a wide range of mining equipment, aerospace technique, refrigerators and machine tools. LIEBHERR has a subsidiary in Moscow.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[08.10.2007]

BENEVOX and Furuno Electric Co enter a new cooperation agreement

On October 8, 2007 BENEVOX, expert in the fields of development, localization and production of technical documentation, informs on commencement of the second stage of cooperation with Furuno Electric Co, one of the largest and acknowledged manufacturers of marine electronics in the world.

On September 28, 2007 Mr. Yoshitoshi Hatai, manager of technical documentation section of Furuno Electric Co head office (Japan), visited BENEVOX headquarters in St. Petersburg. Representatives of the companies discussed their forthcoming project, established a new relationship between them as BENEVOX gets a new status - the second Multi-language Vendor (MLV) - for Furuno. Within the frames of the agreement BENEVOX will supply localization and translation into Slavic and Scandinavian languages.

This arrangement has a certain strategic benefit to BENEVOX as Furuno Electric Co has become the first customer, interested in multi-language translations.

BENEVOX is quite experienced in cooperation with European office of Furuno Electric Co in Denmark. Given comments on the previous contract, Roman Magdalenko, Commercial Director of BENEVOX noted: «Our specialists brilliantly made the urgent translation and page making of Furuno catalogues to “Neva 2007” Exhibition».

The first stage of a new collaboration agreement has been successful for both companies. It was not a problem for agents to find common language, as Roman Magdalenko formerly started his career at The Russian Institute of Radionavigation and Time (RIRT). This establishment is a leading Russian institution in the field of positioning/timing service, systems and aids development for different branches of industry and science.

About Furuno Electric Co.
Furuno Electric Co is a world-wide supplier of marine equipment and fully featured in the field of professional marine electronics. The company offers equipment for navigation, communication and fish-finding for any vessels. For some time Furuno is also developing medical technique and GPS-applied products. The company was founded in 1938 and now it has representative offices in 14 countries. For more information about Furuno Electric Co, please, visit www.furuno.co.jp.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com

[02.07.2007]

BENEVOX will translate for FIAT

In spring 2007, BENEVOX launched a new project covering localization of the FIAT (Italy) repair and diagnosis software for the Russian market.

BENEVOX will translate into Russian the complete technical documentation package on the full range of FIAT cars represented in the Russian market. The project will last for approximately one year, and the team of professionals highly experienced in the field of car industry including translators, proofreaders and editors will be engaged.

Lately FIAT has accelerated the business activities in the territory of Russia. Presence of the Italian brand just for 9 months in the Russian market allowed the FIAT partners to deploy the distribution network consisting of 52 car sales centers located in 38 Russian cities, and enabled FIAT to increase sales by 43% relative to 2006. In the nearest future, FIAT is going to expand the line of car models including presentation of FIAT Bravo, FIAT 500 and other innovative models.

The Russian branch of BENEVOX was one of the players in the Russian translation market that took part in the project tender. Roman Magdalenko, Commercial Director of BENEVOX explained: “There was the toughest competition for the FIAT project among translation companies, and we are happy to find ourselves in the top three. We succeeded in becoming the exclusive FIAT suppliers in Russia certainly not due to the lowest price proposal, but just because of combination of the following factors: the considerable experience in car industry (AUDI AG, Volkswagen Group Rus, BMW, etc.) plus the innovative method of quotation based on the Translation Memory technique. This method implies calculating the translation price taking into account the number of repetitions and coincidences in the text; such a technique is particularly effective when translating partly intersecting big text segments that are typical for technical literature (e.g., technical manuals issued by one manufacturer). In future, we are going to continue the partnership with FIAT that will include translation of either technical or advertising materials.”

Such projects allow the global companies to easily adapt their product to the local market and, therefore, to accelerate the promotion process. BENEVOX will successfully use this chance to get a new partner and perform localization at a high professional level.

To find more information, please, contact Milena Danilenko, Marketing Manager, BENEVOX

marketing@benevox.ru
phone/fax: +7812 7777 5 88
www.benevox.com